Overview

This Privacy Policy applies to Arctic Spas websites and associated domains, including websites, online services, email communications, advertisements, computer servers and networks operated by Arctic Spas, its related companies, and authorised partners.

This version of the Privacy Policy applies primarily to users located in the United States.

By using Arctic Spas websites, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms set out in this Privacy Policy, you must immediately cease using the relevant website and any associated services.

We value your privacy and make this policy available to help you understand how information is handled. We may update this policy at any time. Continued use of Arctic Spas websites indicates acceptance of any changes.

Log Files and Cookies

Arctic Spas websites may use standard analytics tools that collect limited anonymous information such as IP address, browser type, ISP, referring pages, operating system, timestamps and clickstream data. This data is used for administration, analytics and marketing purposes.

Cookies may be used to improve functionality, understand user behaviour, and measure performance. Cookies do not store personally identifiable information.

Advertising and Remarketing

Arctic Spas websites may use remarketing services to advertise on third-party platforms based on previous visits.

Google and other third-party vendors may use cookies to display ads based on browsing behaviour. Data may be processed on servers outside your jurisdiction.

You can manage ad personalisation through your Google account or browser settings.

Opt-Out Options

You may opt out of targeted advertising via Google Ads settings or industry opt-out tools such as the Network Advertising Initiative.

Text Messages

Where applicable, you may opt to receive SMS communications. Message frequency may vary and standard carrier charges may apply.

You can opt out at any time by replying STOP or END. We do not share SMS consent or phone numbers with third parties.

Links to Other Websites

Arctic Spas websites may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies independently.

Personal Information

We may collect personal information such as name, email, phone number and other details provided through forms.

This information may be used to:

• Provide services
• Respond to enquiries
• Improve website experience
• Meet legal obligations

Information may be shared with authorised dealers where necessary to respond to enquiries.

Non-Personal Information

We may collect non-identifiable data such as browser type, operating system and usage behaviour for analysis purposes.

Access and Updates

You may request access, correction or deletion of your personal data by contacting us.

Children

We do not knowingly collect data from children under 13.

Data Protection

We use administrative, technical and physical safeguards to protect personal information.

Legal Disclosure

We may disclose information where required by law or legal process.

Contact

For questions regarding this policy, please contact us at privacy@arcticspas.com.